Since Wickman USA opened its doors two months ago, the North American branch of the Wickman Group has achieved record sales numbers.
Wauconda, IL November 25, 2008 -- Two months ago, Wickman USA opened its doors in Illinois and since that time, the Illinois office has already achieved record sales.
"We are very proud of the success our Illinois office has had," said Owen Coyne, CEO of Wickman Group. "While the strengthening of the dollar against the British pound may have played a role, we believe that the improved level of sales is primarily due to the quality of customer service the Illinois staff offers."
We are very proud of the success our Illinois office has hadWhile the strengthening of the dollar against the British pound may have played a role, we believe that the improved level of sales is primarily due to the quality of customer service the Illinois staff offers.Both customers have told us how happy they are with the improved productivity and efficiency of the machinesThey have also expressed a high level of satisfaction with the professionalism and knowledge of the Wickman engineers.The incredible success the Illinois office has met with so far demonstrates that we were right on with our decision to start Wickman USAOur North American customers needed the convenience and security of dealing directly with the manufacturer. For example, in just two months Wickman USA office has sold and installed two new multi spindle screw machines. "Both customers have told us how happy they are with the improved productivity and efficiency of the machines," Coyne said. "They have also expressed a high level of satisfaction with the professionalism and knowledge of the Wickman engineers."
Wickman USA has also experienced a large demand for Preventative Maintenance contracts and service. Preventative Maintenance contracts are programs that Wickman USA offers to handle routine maintenance and repairs on Wickman multi spindle machines. As a result of the high demand for these contracts, the parent company has had to transfer another Wickman engineer to the Illinois office.
Finally, in the past two months Wickman USA has also received increased orders for spare parts for multispindle machines.
Wickman USA is the North American branch of Wickman Group, a European manufacturer and supplier of multi spindle machines. Until Wickman USA was launched, the Wickman Group was forced to rely on distributors to serve their North American customers. Earlier this year, the Wickman Group made the decision to cut out the middle man and launch a North American branch of the company.
"The incredible success the Illinois office has met with so far demonstrates that we were right on with our decision to start Wickman USA," Coyne said. "Our North American customers needed the convenience and security of dealing directly with the manufacturer."
For more information about Wickman USA and their patented multi spindle screw machines or automatic lathes, please visit call (847) 526-6664 or visit www.Wickman-Group.com.
About Wickman USA:
Founded in 1926, the Wickman Group has been manufacturing their patented multi spindle screw machines for more than 70 years. The business has expanded to include offices across Europe and in India, North America, and South America. Wickman USA, the North American branch, was launched in 2008 in order to eliminate the middle man, enabling the manufacturer to deal directly with their North American customers. For more information about the Wickman Group, Wickman USA, and their patented multi spindle machines, please visit www.Wickman-Group.com or call (847) 526-6664.
